The system should notify the customer (or at least a clerk) when the part comes in. If a customer requires a part that is not in stock, the system needs to locate the part from a supplier and place a special order. The system should recommend or order seasonal merchandise for example, tire chains and windshield scrapers in the winter and automobile detailing kits in the summer. Advanced systems will support shipping directly to the customer after payment. It should also be able to place parts “on hold” for local pick, or trigger a process to transfer the part to the store of the customer’s choosing. It should check whether the part is available locally. The POS system and the inventory system should be able to see inventory levels at all locations in order to fill a customer’s order. Look for compliance with Automotive Aftermarket Industry Association (AAIA) iSHOP as well as integration with major parts vendors. The system should be able to integrate with parts suppliers’ online catalogs for both OEM and aftermarket parts. Integration with parts and labor catalogs In addition to finding original equipment manufacturer (OEM) parts, the system should be able to recommend substitute parts. The catalog should be either on premises and updated frequently or kept in the cloud by a catalog provider. The system should be able to identify any part for any car based on the vehicle’s make, model and year. Part lookup by vehicle make, model and year In addition to core business functions, auto parts retailers should evaluate the following functions to meet their unique requirements: Sales dashboard screenshot in Springboard Retail What’s important here is that auto parts inventory software should have search functionality and be easy to use. The accounts payable, accounts receivable, general ledger and payroll are essentially the same as that for general retailers. While dealing with customers is typically done with the help of customer relationship management (CRM), point of sale (POS) and ordering, these modules are different for auto parts stores than for general retailers. One customer might come in and say “I need a Bosch vacuum pump for a 1994 Mercedes Benz S320.” The next may come in with a greasy piece of metal and a request, “Do you have any of these?” Even identifying a part to sell can be challenging. Auto parts stores also have different categories of buyers, such as do-it-yourselfers, repair shop owners and dealers, with each category having a different discount level. An auto parts store can have inventories of thousands of parts for hundreds of cars and hundreds of thousands of parts available for special order. Whether it's motor oil, car batteries, brakes, or headlights for quick easy DIY jobs, or a more complex project like replacing your vehicle's head gasket or exhaust pipes, you'll find everything you need right here at Pep Boys.Buyers Guide Last Updated: March 16, 2023Ĭommon Features of Auto Parts Store Softwareīenefits of Adopting Auto Parts Store SoftwareĪuto parts store software is retail sales technology specifically designed for the sale of auto parts.Īuto parts stores outstrip the capabilities of most general retail sales packages. Quickly and easily search for the parts you need based on the year, make, and model of your vehicle. Pep Boys carries the OEM and aftermarket parts and accessories you need to repair, maintain, or customize your vehicle. We know there's more to driving than keeping your vehicle running. Price Match PolicyThe purpose of the Pep Boys Price Match Policy is to ensure that we are the automotive solutions provider of choice for the value-oriented customer, putting the customer first by offering the best value available.įor retail: We will match any local competitor's advertised or every-day price, on any comparable merchandise normally stocked as active in our stores' inventory or outside purchase, within 30 days of purchase with the original receipt.įor tires: We will match any local competitor's advertised or every-day price, on comparable tires within 90 days of purchase with the original receipt.įor service: We will match a local competitor's advertised or every-day price, on comparable automotive services utilizing comparable merchandise.Ĭar & Truck Replacement PartsPep Boys carries the parts you need to keep your car or truck running for years to come.
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